Bowl refunds and exchanges will not be accepted without authorization from Holland Bowl Mill. If the product has been used and not damaged, HBM will not accept the return. Cost of returns is the sole responsibility of the buyer.
Claims for missing merchandise must be reported within seven days of receipt. Damage claims must be made directly with the carrier involved. Holland Bowl will assist if necessary.
Lifetime Guarantee on all Wooden Bowls
All Holland Bowl Mill bowls come with a lifetime guarantee. If your bowl ever cracks or warps from regular use, Holland Bowl Mill will replace it with a new one of similar size and finish. Never let water stand in a wood bowl for an extended period and never clean wood bowls or any wood product in the dishwasher. Holland Bowl Mill recommends using water and a small amount of mild soap to wash your wood products, then hand dry.